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If the AutoProctor Google Forms add-on shows only a “Help” option instead of “Settings” or “Results”, you are seeing a known Google add-on issue. Updating Chrome or clearing cached permissions usually fixes it.

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How to Fix It

1

Update Google Chrome

Install the latest version of Google Chrome.
2

Open in Incognito Mode

Open the Google Form in an Incognito window (press Ctrl+Shift+N on Windows or Cmd+Shift+N on Mac). Incognito mode clears cached permissions that often cause this issue.
3

Reinstall the Add-On (If Needed)

If the issue persists, uninstall and reinstall the AutoProctor add-on from the Google Workspace Marketplace.
If none of the steps above resolve the issue, contact us at hello@autoproctor.co with a screenshot of the error and we will get back to you.