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“Went offline for 120 seconds” means that the candidate lost internet connectivity for 120 seconds during the test. This entry appears in the proctoring report whenever AutoProctor detects a gap in connectivity.

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How AutoProctor Tracks Internet Connectivity

AutoProctor monitors connectivity through continuous server pings sent from the candidate’s browser at regular intervals (approximately every 5 seconds). When pings are missing, the system infers that the candidate lost connectivity. Example: If pings failed at 11:00:30, 11:00:35, and 11:00:40 but resumed at 11:00:45, the report would indicate an offline period of approximately 10 seconds, from 11:00:30 to 11:00:40.
Went offline duration entry displayed in an AutoProctor proctoring report

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Frequently Asked Questions

Yes. All questions are loaded before the test begins, so candidates can continue answering questions without an active internet connection. Connectivity is only required when loading new questions (if presented sequentially) or when submitting the test.
All violation-detection code is downloaded before the test starts. This enables AutoProctor to continue monitoring for violations (such as tab switches and face detection) even when the candidate is disconnected from the internet.
No. An offline status only confirms that the candidate lost internet connectivity — it does not indicate the reason. It could be an intentional disconnection or a genuine technical issue. Distinguishing between the two requires your judgment when reviewing the full report.