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AutoProctor assigns a Trust Score (0—100%) to every proctoring report. The score gives you a quick summary of how likely it is that a candidate maintained test integrity, so you can focus your review time on the attempts that need it most.
Trust Score display showing a percentage at the top of an AutoProctor proctoring report
A lower Trust Score means AutoProctor detected more suspicious behavior during the test.
Always review the supporting evidence before drawing conclusions. Do not rely solely on the Trust Score — review the actual violation photos, screenshots, and audio recordings to determine whether misconduct occurred.

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How the Trust Score Is Calculated

AutoProctor monitors candidates in real time across multiple channels (depending on your proctoring settings):
  • Camera feed
  • Microphone feed
  • Screen activity
The algorithm evaluates violations based on three factors:
FactorHow It Affects the Score
Type of violationDifferent violations carry different weights. Tab switching impacts the score more heavily than noise detection.
Frequency of violationsMore incidents result in a lower score.
Duration of violationsExtended violations reduce the score more significantly than brief ones.

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What Is a Good Trust Score?

As a general guideline, review the evidence for any candidate with a Trust Score below 85%. This threshold is meant for review, not as proof of misconduct.
Environmental factors can significantly impact scoring. For example, a candidate in a noisy room near traffic could receive a 0% Trust Score even when no actual cheating occurred. The microphone picks up ambient noise and the system cannot always distinguish between human speech and background sound. Always check the evidence before making a determination.

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How to Review a Trust Score

1

Open your test results

Go to your AutoProctor dashboard, select a test, and click Results. You see a list of all candidates with their Trust Scores.
2

Identify candidates for review

Sort by Trust Score and focus on candidates scoring below 85%. These attempts are the most likely to contain violations worth reviewing.
3

Review the violation evidence

Click View Report on a candidate’s row to see the detailed breakdown: flagged photos, screenshots, audio clips, and a timeline of detected violations.
4

Make your determination

Use the evidence to decide whether the violations indicate actual misconduct or are false positives caused by environmental factors.