Skip to main content
If you can see a candidate’s response on AutoProctor but not in Google Forms (or vice versa), the candidate most likely skipped one of the two required submit buttons. This is the primary reason responses go missing between the two platforms.

​
Understanding the Two Submit Buttons

Candidates must click two separate submit buttons to complete a Google Forms-based test on AutoProctor:
  1. Purple Submit button (inside the Google Form) — submits answers to the Google Forms Responses section
  2. Green Submit button (at the top of the page) — submits the proctoring or timed session to AutoProctor
Purple Google Forms submit button and Green AutoProctor submit button shown on a proctored test

​
If the Candidate Skips the Green Submit Button

You will see the candidate’s answers in the Google Forms Responses section but will not see any results on AutoProctor. The proctoring session was not finalized.

​
If the Candidate Skips the Purple Submit Button

You will see the test marked as submitted on AutoProctor, but the candidate’s answers will not appear in Google Forms Responses. The form answers were never sent to Google.
Due to privacy restrictions, Google does not let AutoProctor detect whether the purple submit button was clicked. There is no way for AutoProctor to enforce this step automatically.
You must send candidates the AutoProctor link (containing autoproctor.co in the URL). If you send the direct Google Form link instead, candidates will bypass AutoProctor entirely and no proctoring data will be recorded.

​
Why AutoProctor Cannot Fix This

AutoProctor embeds Google Forms similarly to how websites embed YouTube videos. Google does not allow AutoProctor to access or control anything that happens inside the form. If a submission issue occurs within the Google Form, only Google controls that behavior.
To avoid confusion with two submit buttons, consider using Socratease quizzes instead of Google Forms. Socratease has a single submit button that handles both quiz answers and proctoring in one step.