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If your test loads but runs slowly or feels laggy, your device may not have enough processing power to handle AutoProctor’s real-time proctoring features alongside the test itself. Your device may run everyday apps like YouTube and social media perfectly, but AutoProctor captures video and runs AI algorithms simultaneously, which demands significantly more resources.
Minimum device requirements for smooth performance:
RequirementSpecification
ProcessorDual-core CPU (Intel i3 / AMD equivalent or better)
RAM4 GB minimum (8 GB recommended)
BrowserLatest version of Chrome, Edge, or Firefox
InternetStable connection with at least 2 Mbps upload speed
CameraBuilt-in or external webcam supporting at least 720p

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How to Fix It

1

Close all other applications

Close all unnecessary applications and browser tabs to free up processing power and memory for AutoProctor.
2

Restart your device before the test

Restart your device immediately before taking the test. This clears temporary files and frees up system resources.
3

Disable unnecessary browser extensions

Browser extensions consume memory and CPU. Disable extensions you do not need during the test.
4

Use a wired internet connection if possible

A wired Ethernet connection is more stable and faster than Wi-Fi, which can help reduce lag during the test.
5

Switch to a different device if needed

If you still experience performance issues after following these steps, your device may not have sufficient hardware to run AutoProctor’s video capture and AI-based proctoring simultaneously. You will need to use a more powerful device.