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AutoProctor automatically generates an invoice and receipt for every successful payment.

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Downloading Invoices and Receipts

If you cannot find the invoice email or need to download a copy:
1

Open the Billing page

Click Billing in the left sidebar. The Subscription & Billing page opens on the Overview tab.
2

Open the receipt

In the Payments table at the bottom of the Overview tab, click View receipt next to the payment. You can download the invoice and the receipt as PDF files from the tab that opens.
The Payments table on the Billing page, with a View receipt link for each payment
The Payments table lists your latest 24 payments: See Editing Billing Information for more on the billing portal.

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When Are Invoices Generated?

Invoices are generated for two types of payments: For each payment, an invoice and receipt are automatically emailed to the account holder.
If you are part of a Team, the person who made the initial purchase receives the invoice emails. All Team Admins can also download invoices from the Billing page. Regular team members do not see Billing in the sidebar.

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Sample Invoice

Sample AutoProctor invoice showing billing details, line items, and total amount

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Frequently Asked Questions

Check your spam or junk folder. If you are part of a Team, the invoice may have been sent to the Team Admin who made the original purchase. You can also open the receipt directly from the Payments table on the Billing page.
You can update your billing information (company name, address, GST, etc.) in the billing portal, which you open with Manage subscription on the Billing page. Changes only apply to future invoices. For amendments to an already-issued invoice, email hello@autoproctor.co with the details.
Yes. After your plan ends, the Payments table on the Billing page still lists your latest 24 payments with their receipts. For older invoices, contact support at hello@autoproctor.co.
AutoProctor generates individual invoices per payment. If you need a consolidated statement, contact support at hello@autoproctor.co with your requirements.