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All your billing details are managed from the Billing section in AutoProctor. You can update your payment method, company information, and billing address at any time to keep your invoices accurate and your subscription active.
If you are part of a Team, only Team Admins can access and edit billing information. Regular team members do not have access to the Billing section.

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How to Update Billing Information

1

Open the Billing section

Click on the Billing link in your left sidebar to access your billing details.
2

Click Manage Subscription

In the Plan Details area, click the Manage Subscription button to open the billing management portal.
3

Edit your details

From the billing portal, update any of the fields listed below and save your changes.

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Editable Fields

FieldDescription
Legal entity nameThe company or organization name that appears on invoices
Credit card detailsUpdate your payment card for future charges
Billing emailThe email address that receives invoices and receipts
Billing addressThe address that appears on invoices
GST numberYour GST identification number (applicable to Indian customers only)
Any changes you make only affect future invoices. If you need an amendment on an already-issued invoice, send an email to hello@autoproctor.co with the invoice number and the corrections needed.

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Keeping Your Payment Method Current

Keep your credit card details up to date. If your card expires or is declined when your subscription auto-renews, AutoProctor attempts to charge it multiple times. If all attempts fail, your subscription is cancelled and your credit balance resets to 0.
Update your payment method before your renewal date to avoid any interruption in service. You can find your next renewal date in the Plan Details section of the Billing page.