> ## Documentation Index
> Fetch the complete documentation index at: https://help.autoproctor.co/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Cancel Your Subscription

> Step-by-step guide to cancel your AutoProctor subscription, with answers to common questions about what happens after cancellation.

Cancelling your AutoProctor subscription takes just a few clicks. This guide walks you through the process and answers common questions about what to expect after cancellation.

## Cancel Your Subscription

<Steps>
  <Step title="Open the Billing section">
    From your dashboard, click on the **Billing** link in the left sidebar.

    <Frame caption="Billing link in the sidebar">
      <img className="max-h-[300px] border rounded-xl" src="https://mintcdn.com/autoproctor/qDar3SH-6D0xKd4k/images/pricing/billing-sidebar-link.png?fit=max&auto=format&n=qDar3SH-6D0xKd4k&q=85&s=b02a1addac31563dae57ae4e25e7b6cc" alt="Billing link highlighted in the left sidebar navigation" width="418" height="810" data-path="images/pricing/billing-sidebar-link.png" />
    </Frame>
  </Step>

  <Step title="Click Manage Subscription">
    In the **Plan Details** section, click the **Manage Subscription** button.

    <Frame caption="Manage Subscription button">
      <img className="border rounded-xl" src="https://mintcdn.com/autoproctor/qDar3SH-6D0xKd4k/images/pricing/manage-subscription-button.png?fit=max&auto=format&n=qDar3SH-6D0xKd4k&q=85&s=d28fea71be1d762895ff47f87691c1e0" alt="Manage Subscription button in the Plan Details section" width="433" height="420" data-path="images/pricing/manage-subscription-button.png" />
    </Frame>
  </Step>

  <Step title="Cancel the plan">
    Click the **Cancel plan** button on the right side of the page.

    <Frame caption="Cancel plan button">
      <img className="border rounded-xl" src="https://mintcdn.com/autoproctor/qDar3SH-6D0xKd4k/images/pricing/cancel-plan-button.png?fit=max&auto=format&n=qDar3SH-6D0xKd4k&q=85&s=72dba3224bf4701278e75a32828689d2" alt="Cancel plan button on the subscription management page" width="452" height="189" data-path="images/pricing/cancel-plan-button.png" />
    </Frame>
  </Step>
</Steps>

<Note>
  If you are part of a [Team](/what-is-a-team), only a Team Admin can cancel the subscription. Regular team members do not have access to billing controls.
</Note>

## What Happens After Cancellation

| Timing                                  | What Happens                                                                                                                                     |
| --------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Immediately after cancelling**        | Your subscription is **scheduled to cancel** at the end of your current billing period. You retain full access until then.                       |
| **During the remaining billing period** | You and your candidates can continue using AutoProctor. You can still purchase additional credits.                                               |
| **After the billing period ends**       | Subscription status changes to **Expired**. Candidates cannot start new tests. You lose access to full results. Your credit balance resets to 0. |

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Are my tests and data retained after cancellation?">
    Yes. The tests you created and their settings are **not deleted**. However, you cannot access the full results of those tests until you resubscribe.
  </Accordion>

  <Accordion title="Can I resubscribe after cancellation?">
    Yes. While technically you create a new subscription rather than renewing the old one, the effect is the same. You can resume using your account immediately after purchasing a new subscription.
  </Accordion>

  <Accordion title="Can I undo a scheduled cancellation?">
    Yes. If your subscription is scheduled to cancel but has not yet expired, you can undo the cancellation. Follow the same steps above to open **Manage Subscription** and reverse the scheduled cancellation.
  </Accordion>
</AccordionGroup>

<Warning>
  Download all results and proctoring reports **before** your subscription expires. After expiration, you lose access to full test results.
</Warning>

## Related Resources

* [Payments and Credits Explained](/payments-and-credits) -- Understand how credits and billing work
* [One-Time Subscription](/one-time-subscription) -- Use AutoProctor for a single event
* [Editing Billing Information](/edit-billing-information) -- Update payment details before renewal
* [Invoices for Payments](/invoices-and-receipts) -- Download invoices before your subscription expires
* [Contact Us](/contact-us) -- Get help with cancellation issues